Contact Us

Our operating hours are Monday- Thursday from 8:00a.m.-5:00p.m. Fridays are available by appointment only. Give us a call anytime at (903) 581- 7542, Fax: 903-581-8289

Privacy Policy
Effective date: 6/18/2024
East Texas Center for Independent Living (ETCIL) is committed to protecting the privacy of our users (“user”, “you”). This Privacy Policy explains how we handle the personal information collected from our users through phone calls, texting, and email communications.
  1. Collection of Information: ETCIL collects information that you provide directly to us when you communicate with us via phone calls, text messages, or emails. This may include personal information such as your name, phone number, email address, and the content of your communications.
  2. Use of Information: The information we collect is used to respond to your inquiries, provide customer support, and improve our services. We will not use your information for any other purpose without your direct consent.
  3. Sharing of Information: We do not share, sell, rent, or trade your personal information with third parties without your direct consent. We will only ask to share your personal information with third parties that are connected to delivering services to you. We may disclose information if required by law or if it is necessary to protect the rights, property, or safety of East Texas Center, our users, or others.
  4. Data Security: We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.
  5. Opt Out: You may opt out of communications at any time, either in writing or verbally. Additionally, you may revoke consent for sharing information with any third parties at any time as well, so long as we have reasonable time to relay that change to said third party.
  6. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  7. Contact Us: If you have any questions about this Privacy Policy, please contact us at etcil@etcil.org.